Privacy Policy

“SMARTEK APPLICATIONS OF HIGH TECHNOLOGY S.A.”, Tax Identification Number 099368434, Tax Office of Athens, based in Chaidari, Attica, 7 Feidippidou, is responsible for processing or in some cases executing the processing of personal data and processes your personal data accordingly , in good faith and in a transparent manner.

If you would like to contact us about your personal information, you can send an email to: grdp[at]smartec.gr, to call at +30 210 5820000 or send a letter to the postal address 7 Feidippidou, Chaidari, 12461 Athens, Greece.

SMARTEC is a trading company that provides services to consumers and users of technology products, trades products and provides information to interested parties and for this purpose processes personal data for the provision of these services in accordance with the law and the effective exercise of its activities.

Consent

SMARTEC processes your personal data in accordance with indent a) of Article 6 of the GDPR in cases where your explicit, free and after full informed consent is required. When such consent is required for the processing of your personal data and you decide not to grant it, SMARTEC will not be able to provide you with the services and information for which your consent is required. In cases where the processing of your personal data depends on your consent, you can withdraw it at any time without removing the legality of the processing that preceded the withdrawal.

Contract

SMARTEC processes your personal data in accordance with indent b) of Article 6 of the GDPR when processing is necessary for the performance of a contract to which you are a party or for actions to be taken prior to the conclusion of the contract. When you take steps that are necessary for the conclusion of the contract it is necessary to provide information that is personal data so that SMARTEC is able to provide you with the services or products you seek under the contract. If you do not provide your personal data SMARTEC will not be able to provide you with the services and products you request.

Legal obligation

SMARTEC processes your personal data in accordance with indent c) of Article 6 of the GDPR in order to comply with its obligations under applicable law.

SMARTEC transmits personal data of consumers / users of mobile telephony or technology devices to the companies which have entrusted it with the provision on behalf of the manufacturers or resellers of such devices and products of services to their consumers / users in order to enable SMARTEC provision of these services.

SMARTEC does not transmit personal data to recipients based outside the European Union or the European Economic Area.

We will keep your data for as long as you maintain a contractual relationship with us in both paper and electronic form. In the event that, for any reason, our relationship is terminated, we will maintain them for as long as is still required until the limitation period of any relevant claims has passed. However, in the event that processing is required by law, the retention time will be at least that provided by law.

In general

In addition to the right to revoke the consent you have given us, you also have the following rights, provided that the respective legal conditions are met:

• the right of access to your personal data which we store in accordance with Article 15 of the GDPR,

• the right to correct incorrect or incorrect data in accordance with Article 16 of the GDPR,

• the right to delete your data stored in accordance with Article 17 of the GDPR,

• the right to restrict the processing of your data in accordance with Article 18 of the GDPR,

• right to data portability in accordance with Article 20 GDPR,

• right of objection in accordance with Article 21 of the GDPR.

Right of access (Article 15 GDPR)

You have the right to be informed upon request and free of charge, in accordance with Article 15 (1) of the GDPR, of the personal data stored by SMARTEC for you. This includes in particular:

• the purposes of the processing of personal data,

• the categories of personal data we process,

• the recipients or categories of recipients to whom the personal data concerning you are disclosed or are about to be disclosed,

• f possible, the period for which personal data will be stored or, where this is not possible, the criteria for determining that period,

• the existence of a right of request to the controller for the correction or deletion of personal data or a restriction on the processing of personal data concerning the data subject or a right of objection to such processing,

• the right to lodge a complaint with a supervisory authority,

• any available information about their origin, when personal data is not collected by the data subject,

• the existence of automated decision-making, including profiling, as provided for in Article 22 (1) and (4) GDPR and, at least in such cases, important information on the logic followed and the importance and intended consequences of such processing for the data subject.

When personal data are transmitted to a third country or to an international organization, the data subject has the right to be informed of the appropriate guarantees in accordance with Article 46 of the GDPR on the transmission.

Right of correction (Article 16 GDPR)

You have the right to demand from Smartec without undue delay the correction of inaccurate personal data concerning you. For the purposes of the processing, you have the right to request the completion of incomplete personal data, including through a supplementary declaration.

Right of deletion (Article 17 GDPR)

You have the right to request the deletion of personal data from us without undue delay, if one of the following reasons applies:

• personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed,

• withdraw your consent on which the processing is based in accordance with Article 6 (1) (a) or Article 9 (2) (a) GDPR and there is no other legal basis for the processing,

• object to processing in accordance with Article 21 (1) or paragraph 2 of the GDPR and there are no compelling and legitimate grounds for processing in accordance with Article 21 (2) of the GDPR,

• personal data was processed illegally,

• personal data must be deleted in order to comply with a legal obligation,

• personal data have been collected in connection with the provision of information society services referred to in Article 8 (1) GDPR.

Once we have disclosed your personal data and are required to delete it, taking into account the technology available and the cost of implementation, we will take reasonable steps to notify third parties processing your personal data that you request and have asked them to delete any links. with such data or copies or reproductions of such personal data.

Right to restrict processing (Article 18 GDPR)

Έχετε το δικαίωμα να ζητήσετε από εμάς τον περιορισμό της επεξεργασίας, όταν ισχύει μια από τις ακόλουθες προϋποθέσεις:

• question the accuracy of personal data,

• the processing is illegal and you request instead of deleting the restriction of the use of personal data,

• the controller no longer needs the personal data for the purposes of the processing, but this data is required by the data subject to establish, exercise or support legal claims,

• or have objections to processing under Article 21 (1) of the GDPR, pending verification of whether the legitimate reasons of the controller override the reasons of the data subject.

Right to data portability (Article 20 GDPR)

You have the right to receive the personal data concerning you, which you have provided to us in a structured, commonly used and machine-readable format, as well as the right to pass this data on to another processor without our objection, when:

• processing is based on consent in accordance with Article 6 (1) (a) or Article 9 (2) (a) or on a contract in accordance with Article 6 (1) (b) of the GDPR; and

• the processing is performed by automated means.

When exercising your right to data portability, you have the right to request that personal data be transferred directly from us to another controller, if this is technically possible.

Right of objection (Article 21 GDPR)

Subject to Article 21 (1) GDPR, you may object to the processing of data for other reasons arising from the specificity of the situation.

The above general right of objection applies to all data processing purposes described in these data protection terms, where the data are processed under Article 6 (1) (f) GDPR. Unlike the special right of objection concerning the processing of data for advertising purposes, we have an obligation under the GDPR to exercise this general right of objection only if you give us reasons of paramount importance, e.g. a potential risk to life or health. In addition, it is possible to contact the Personal Data Protection Authority, which can accept the submission of relevant complaints either in writing in its protocol (Kifissias 1-3, PC 115 23, Athens) or electronically (www.dpa.gr).