Warranty

Όροι και προύποθέσεις για συσκευές Εντός - Εκτός Εγγύησης.

Under warranty

Your device is covered by Samsung factory warranty if:

  •   It is up to 2 years old (defined by the MSN [serial number] of each device).
  •   You have a purchase receipt with a date newer than 24 months.
  •   It has not sustained damage caused by your liability (drop, breakage, bending due to misuse).
  •   It is not oxidized.
  •   It is not tampered with by third parties or repaired by unauthorized service.
  •   You have not installed unapproved software.

If all the above apply, we will repair your device at no cost.

* For more information or clarifications, do not hesitate to visit our store or contact us.

Out of warranty

Your device is not covered by Samsung factory warranty if:

  •    The date of purchase is older than two years.
  •    It has sustained damage caused by your liability (drop, breakage, bending due to misuse).
  •    It is oxidized.
  •    It is tampered with by third parties or repaired by unauthorized service.
  •    You have installed unapproved software.

If even one of the above cases apply, it cannot be repaired at no cost. We can however repair it at the best market price, using original and new spare parts and providing Smartec quality warranty.

*  For more information or clarifications, see the warranty terms for your product https://www.samsung.com/gr/support/warranty/ or contact us.

Where to find us

Why Smartec?

Original spare parts at the best price

For our repairs we only use new, original Samsung spare parts. We offer the highest repair quality at the best market prices.

PRICE LIST

Diligence, Reliability, Service

Premium personalized service in the shortest time possible is evidenced by our ranking in the market and the testimonies from our customers.

TESTIMONIES

Factory Warranty

All repairs (under warranty, or not) are entered on Samsung platform in order to preserve 100% the remainder term of the factory warranty.

UNDER / OUT OF WARRANTY

Fast repair

Specialized technicians in state of the art labs, repair any fault with the best response times in the market and absolute assurance for your data.


SERVICES

Next to you, wherever you are

For this reason we created the FREE hipping-delivery service for the entire Greece (Courier Online), 1 Hour Service and Same Day Service.

SERVICES

Authorized Samsung service

As the official authorized Samsung Service, Smartec guaranties that all repairs are completed according to the highest standards of the manufacturing company.

DEVICE SELECTION

REPAIR NOW